Terms of Service

Last updated: 9 November 2026

These Terms are the agreement between you and us for the use of Capturely. Please read them; we have kept them as short and plain as we can.

• "We", "us", "Capturely" means Kamden MB, company code 307013462, VAT code LT100019389018, registered address Perkūnkiemio g. 19, LT-12120 Vilnius, Lithuania, trading as Capturely. Full details are on our Imprint.
• "You" means the person, studio or business that opens a Capturely account. If you accept these Terms for a company, you confirm that you may bind it.
• "Business customer" means you if you use Capturely for your trade, business, craft or profession, including as a sole trader.
• "Consumer" means you if you are an individual using Capturely mainly for purposes outside your trade, business, craft or profession (for example as a hobby).
• "Clients" means the people you share galleries with, and anyone they pass a gallery link to.
• "Visitors" means people who visit your portfolio site, your business card page or an embedded gallery.
• "Your Content" means everything you upload or enter: photos, text, gallery settings, branding and site content.
• "The Service" means the Capturely website at capturely.me, the dashboard, client galleries, portfolio sites, business card pages, embeds and the related emails and notifications.

These Terms include, by reference, our Data Processing Agreement, Acceptable Use Policy, Refund and Cancellation Policy and Copyright and Takedown Policy. Our Privacy Policy and Cookie Policy explain how we handle personal data.

Some sections apply differently to business customers and consumers. Where that is the case, the section says so. If you are a consumer, nothing in these Terms takes away the rights that the mandatory consumer protection law of your country of residence gives you.

1. Who can use Capturely

1.1 Capturely is made for photographers. Both business customers and consumers may open an account.

1.2 You must be at least 18 years old and able to enter into a binding contract.

1.3 By creating an account or using the Service, you accept these Terms. If it matters for your rights, tell us at hello@capturely.me whether you use Capturely as a business customer or as a consumer, and tell us if this changes.

1.4 You may not use Capturely if you are located in, or ordinarily resident in, a country subject to comprehensive EU or UN sanctions, or if you appear on an applicable sanctions list.

2. Your account

2.1 You sign up with an email address and password, or with your Google account. You must give accurate details and keep them up to date.

2.2 You are responsible for everything done under your account and for keeping your password safe. In your account settings you can see the devices signed in to your account and sign them out. Tell us at hello@capturely.me straight away if you think someone else has access.

2.3 One account belongs to one photographer or business. You may not sell or transfer your account without our written consent.

3. What Capturely does

3.1 Capturely lets you upload still images (common image formats and many camera RAW formats) and deliver them to Clients in online galleries. Depending on your settings and plan, Clients can view, favourite, comment on, select and download photos, leave a review, and leave their name, email address or phone number.

3.2 Capturely also gives you gallery statistics, notifications by email and by messaging app, webhooks, a portfolio site builder, a business card page, watermarks, gallery embeds and AI translation of the gallery interface.

3.3 Custom domains are available on the Pro and Studio plans. Features marked "soon" or "coming soon" in the product are not part of the Service until we announce them as available. We do not promise a date.

3.4 We improve Capturely all the time and may add, change or remove features. If we remove a feature that is a main reason you pay for your plan, we will tell you in advance and you may cancel and receive a pro-rata refund of prepaid fees for the unused period (see our Refund and Cancellation Policy).

4. Plans and prices

4.1 We offer these plans. Prices are in euro.

4.2 Storage bonus. Accounts created while we offer it keep a permanent extra 30 GB of storage on every plan, including Free. When the offer ends we will say so on our pricing page; accounts that already have the bonus keep it.

4.3 Taxes. Our prices are final: no VAT is added to them while we apply the Lithuanian small-business VAT scheme (smulkiojo verslo schema), and our invoices show no VAT. If this changes and we have to add VAT, we will give existing customers at least 30 days' notice by email before it applies to them, and you may cancel before then.

4.4 Prices on our website shown in another currency are an approximation for your convenience. You are always charged in euro. Any currency conversion or cross-border fee is between you and your card issuer.

4.5 We may change prices. A new price applies to you from your next renewal after we have given you at least 30 days' notice by email. If you do not agree, you may cancel before the renewal.

4.6 Promotional prices. A promotional price applies only to the period the offer states, such as the first year of a yearly plan, and the plan then renews at the regular price.

5. Free trial

5.1 Your free trial. A new account starts on the Pro plan for 14 days at no charge, with no card needed. Add-ons are not part of the trial. If you add no card, nothing is charged, and when the 14 days end your account moves to the Free plan (section 8). If you add a card and choose a plan during the trial, nothing is charged before the trial ends, and the first charge is made when it ends, unless you cancel before then. A card added in the last two days of the trial is first charged up to two days after the trial ends. An account created before this trial was introduced starts its trial, of 14 days, by entering a card on our payment processor's checkout page; the same rules on charges apply.

5.2 Promotional codes and invite links. A promotional code or invite link may offer a longer trial on a named plan. Each code applies only to that plan and only to a first subscription; you can use one code per account, and a code can be limited in time or in the number of times it is used. It needs a card. The trial it offers is shown on the billing page before you start, and it counts from the day you signed up if you are still in your first 14 days. Everything else in this section applies to it as to any trial. A code has no cash value and cannot be applied to a subscription you already have.

5.3 The trial is offered once per customer. If you have ever held a Capturely subscription, in any status, or your account has already had its trial, a new subscription is charged from its first day, unless a promotional code or invite link gives you a trial of its own.

5.4 If you change plan or billing period during the trial, the trial keeps its original end date.

6. Billing, renewal and plan changes

6.1 Paid plans and add-ons (extra storage and white-label client emails) are billed in advance for each month or year and renew automatically until you cancel. Payments are processed by our payment processor, which is shown at checkout. We never see or store your full card number.

6.2 Changing plan. If you move between Pro and Studio, or between monthly and yearly, we change your existing subscription rather than start a second one. The change is prorated: you receive credit for the unused part of the old price and are charged for the remaining part of the new price. A credit that is larger than the charge stays on your customer balance and is used against your next invoices. Add-ons are billed on the same subscription and period as your plan. Adding or removing one in your billing settings is prorated the same way, and removing one takes effect at once. Moving to Studio removes the white-label client emails add-on, because Studio includes them.

6.3 Referral credits. When a photographer you referred makes their first subscription payment, you and they each receive €10 credit on your customer balance, which is deducted from your next invoices. Credits have no cash value, cannot be transferred and are paid once per referred photographer.

6.4 Invoices. Your invoices and payment history are in the billing portal, which you open from your billing settings.

7. Cancellation and failed payments

7.1 Cancelling. You can cancel at any time in the billing portal (Billing settings, Manage billing). Cancellation takes effect at the end of the period you have paid for (or at the end of the trial). You keep your paid plan until then. If you choose a plan again before that date, your cancellation is withdrawn. A trial with no card needs no cancelling: it simply ends.

7.2 Failed payments. If a renewal payment fails, our payment processor tries again over the following days. You can update your card in the billing portal at any time. While it retries, you keep your plan and your add-ons. If every retry fails, the subscription is cancelled and your account moves to the Free plan (section 8).

7.3 Refunds. We do not refund partial periods. Our Refund and Cancellation Policy explains when we do refund.

7.4 Consumers: right of withdrawal. If you are a consumer in the EU, you can withdraw from a paid subscription within 14 days of the day you took it out, without giving a reason:

• During the free trial you have paid nothing, and withdrawing or cancelling costs nothing.
• If you add a card during the trial, your 14 days count from the day you added it. If the first charge falls within those 14 days and you withdraw, we refund it in full.
• For a subscription without a trial, the paid service starts when you subscribe. If you withdraw within the 14 days, we refund what you paid in full.
• To withdraw, send us a clear statement by email to hello@capturely.me. You may use the model withdrawal form in Annex 1, but you do not have to.
• We refund you within 14 days of receiving your withdrawal, to the card you paid with.

8. When a paid plan ends

8.1 Your account moves to the Free plan when a paid subscription ends, whether you cancelled it or it ended after failed payments, and when your free trial ends without a subscription.

8.2 What happens to your galleries. Nothing is deleted on the day your paid plan or free trial ends:

• For 30 days your existing galleries, photos, portfolio site and business card page stay as they are, and your Clients can keep using your galleries. If you choose a paid plan again within those 30 days, everything stays as it is.
• We email you when your plan ends if any of your galleries are over the Free plan's limits, saying what will close and on which date.
• After the 30 days the Free plan's limits apply to the galleries you already have. Your most recently active gallery (the one most recently created, sent to a Client or opened by a Client) stays open, with an expiry date no more than 14 days away. Your other active galleries close for your Clients that day. If your account still uses more than your Free storage, your draft galleries that hold photos expire too, the least recently active first, until it fits.
• A gallery closed this way is deleted 14 days later, like any expired gallery (section 11.3). Your portfolio site and business card page are not affected.

8.3 The Free limits apply to what you do next: while your account uses all of your Free storage (including any storage bonus) or more, you cannot upload more photos; while you have the Free plan's number of active galleries, you cannot open another; and expiry dates you set follow the Free plan's limits.

8.4 Galleries are still deleted on their own schedule, as section 11 describes. To work beyond the Free limits again, choose a paid plan, or delete photos or galleries to get back under them.

9. Your content and the licence you give us

9.1 You own your photos. We claim no ownership of Your Content.

9.2 You give us a non-exclusive, worldwide, royalty-free licence to host, store, copy, process (for example resize, convert, rotate and watermark), cache and transmit Your Content, and to show it to you and to the Clients and Visitors you choose, only so that we can run the Service for you. We may let our subprocessors do the same for that purpose only.

9.3 This licence ends when Your Content is deleted from the Service. Copies in our providers' backups disappear when those backups expire on the provider's schedule.

9.4 We do not use Your Content to advertise Capturely, and we do not use it to train AI models. If we ever want to show your work (for example as a showcase), we will ask for your separate written permission first.

9.5 You confirm that you have all rights, licences, model and property releases and consents needed to upload Your Content and to deliver it to your Clients, including written consent from a parent or guardian for identifiable minors where the law requires it.

9.6 Keep your own copies. Capturely is a delivery service, not an archive. Galleries are deleted automatically after they expire (section 11), and deleted content cannot be recovered. Always keep your originals elsewhere.

10. Your Clients and their personal data

10.1 For the personal data of your Clients and Visitors that passes through your galleries, portfolio site and business card page (for example names, email addresses, phone numbers, favourites, comments, reviews and gallery statistics), you are the controller and we are your processor. You decide what you ask your Clients for and why.

10.2 Our Data Processing Agreement forms part of these Terms and applies automatically; you do not need to sign anything. If the DPA and these Terms conflict on data protection, the DPA wins.

10.3 You are responsible for having a lawful basis for uploading photos of people and for sharing them, for giving your Clients the information the law requires, and for any analytics or advertising tags you add to your galleries. Capturely asks gallery Visitors for consent before it loads those tags, but you are responsible for them.

10.4 Photos are delivered as you uploaded them. Original files keep any metadata your camera or software wrote into them, which can include the date, the camera serial number and the GPS location. Remove it before uploading if your Clients should not receive it.

11. Storage, expiry and deletion

11.1 Your storage limit depends on your plan (section 4). When you reach it, new uploads stop until you free space or add storage.

11.2 Expiry. A gallery with an expiry date stops being available to Clients on that date. Where a Client email is saved on the gallery, Capturely emails the Client a reminder when the gallery is within 3 days of expiring.

11.3 Grace period. For 14 days after the expiry date you can still revive the gallery from your dashboard. After that, the gallery is permanently deleted in our regular clean-up, with its photos (originals included), its Client details, its comments, its selections and its statistics.

11.4 Trash. A gallery you move to the trash can be restored for 30 days. After that it is permanently deleted in the same regular clean-up.

11.5 Delete forever. When you delete a gallery for good, we delete it and its photos straight away.

11.6 Deleted content cannot be recovered by us.

12. Portfolio sites, business card pages and addresses

12.1 Your portfolio site and business card page are public. You are responsible for everything on them, including text, images, embedded videos and links.

12.2 Your galleries and sites are served from addresses on Capturely's domains, including a subdomain based on the handle you choose. Some handles are reserved and we may refuse or reclaim a handle that is misleading, infringes someone's rights or impersonates someone.

12.3 Galleries on the Free plan show a small "Delivered with Capturely" link.

13. Integrations and third-party services

13.1 Some features connect to services that you choose to use, under their own terms:

• a sign-in provider, if you choose to sign in with an external account;
• a messaging app, if you connect it to receive notifications;
• webhooks, if you add a webhook address: Capturely sends gallery events (for example a selection, review, favourite, comment or download) to the address you enter. You are responsible for the system that receives them;
• analytics or advertising tools, if you add their IDs to your galleries;
• video platforms, if you embed videos on your portfolio site;
• our payment processor, for payment.

13.2 We are not responsible for services we do not control. We will make reasonable efforts to keep integrations working, but a third party may change or stop its service.

14. AI translation

14.1 On paid plans you can ask Capturely to translate the gallery interface (buttons and labels) into a language we do not ship. To do this we send our standard English interface text and the name of the language to an AI translation service. We do not send your photos, your gallery content or any Client data. The translation is saved and can be reused for any gallery that uses the same language.

14.2 AI translations can contain mistakes. Check them before you rely on them.

15. Acceptable use

You must follow our Acceptable Use Policy. It also explains how we moderate content, how we tell you about a decision and how you can contest it.

16. Our rights

16.1 The Capturely software, design, name and logo belong to us or our licensors. These Terms give you a limited, non-exclusive, non-transferable right to use the Service while your account is open. They do not transfer any of our rights to you.

16.2 If you send us ideas or feedback, we may use them without any obligation to you.

17. Suspension and termination

17.1 By you. You can stop using Capturely at any time. You can delete your account in your account settings once no subscription is still billing (a subscription whose cancellation is already scheduled does not block deletion).

17.2 By us. We may suspend or close your account, or remove content:

• immediately, if the law requires it, if your use puts the Service, other users or third parties at serious risk, or for a serious breach of the Acceptable Use Policy (for example child sexual abuse material, malware or fraud);
• after giving you notice and at least 30 days to put it right, for any other material breach of these Terms;
• for non-payment, as described in section 7.2.

17.3 Our Acceptable Use Policy explains how we tell you the reasons for a decision and how you can contest it.

17.4 We may also end the Service as a whole, or end these Terms without cause, by giving you at least 60 days' notice. In that case we refund prepaid fees for the unused period.

18. What happens when your account is deleted

18.1 When you delete your account, or we close it, we delete your account record and the records of your galleries, Clients and statistics at once. We then delete the stored files (gallery photos, portfolio photos and site images) in the background.

18.2 Before you delete your account, download anything you want to keep. You can export each gallery's Client selection as a list of file names, a CSV file or a ZIP of the selected originals.

18.3 We keep the records we must keep by law, such as invoices, for as long as the law requires (see our Privacy Policy). Our payment processor keeps its own payment records under its own policy.

19. Warranties

19.1 We provide the Service with reasonable care and skill. Apart from that, and to the extent the law allows, the Service is provided "as is" and "as available". We do not promise that it will be uninterrupted or error-free, or that content will never be lost, which is why you must keep your own copies (section 9.6).

19.2 Nothing in these Terms limits any right you have that cannot be limited by contract under the law that applies to you.

20. Liability

20.1 Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud, for intent or gross negligence, or any other liability that cannot be limited by law.

20.2 Business customers. Subject to section 20.1:

• neither of us is liable to the other for indirect or consequential loss, or for loss of profit, revenue, business or goodwill;
• our total liability to you for all claims in any 12-month period is limited to the greater of the fees you paid us in the 12 months before the event giving rise to the claim, or €100.

20.3 Consumers. Section 20.2 does not apply to you. We are liable to you as the law of your country of residence provides, and nothing in these Terms limits that liability where the law does not allow it. We are not liable for losses that were not foreseeable when you accepted these Terms, or for losses of your business, if you use Capturely for business purposes despite signing up as a consumer.

21. Your responsibility to us

21.1 This section applies to business customers. If you are a consumer, you are responsible to us only as your consumer law provides.

21.2 If a third party makes a claim against us because of Your Content, your use of the Service in breach of these Terms, or your breach of data protection law as controller, you will cover our reasonable costs and losses arising from that claim. We will tell you promptly about the claim, let you take part in the defence and not settle it without your agreement, which you will not unreasonably withhold.

22. Changes to these Terms

22.1 We may update these Terms. If a change is material, we will tell you by email or in the dashboard at least 30 days before it takes effect. If you do not agree, you may cancel before the change takes effect, and we will refund prepaid fees for the unused period.

22.2 Changes required by law, or that only concern new features, may take effect sooner.

23. Law and disputes

23.1 Talk to us first. Please contact us at hello@capturely.me before starting any formal step, so we can try to resolve the problem informally. We aim to answer within 14 days.

23.2 Governing law. These Terms are governed by the law of the EU member state in which our operating company is established, as stated in our Imprint, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.

23.3 Consumers keep their home protections. If you are a consumer, this choice of law never deprives you of the protection of the mandatory rules of the country where you have your habitual residence (Article 6 of Regulation (EC) No 593/2008, "Rome I").

23.4 Courts. Disputes go to the courts that have jurisdiction under Regulation (EU) No 1215/2012 ("Brussels I bis"). For business customers, to the extent that regulation allows the parties to choose, the courts of the place where our operating company is established have jurisdiction. If you are a consumer, you may always bring proceedings in the courts of the member state where you live, and we may bring proceedings against you only in those courts.

23.5 Consumer dispute resolution. If you are a consumer, you can also turn to an out-of-court consumer dispute resolution body. The European Consumer Centre in your country (ECC-Net) can tell you which body is competent and help with cross-border complaints. Our Imprint names the consumer authority competent for our company, which also settles consumer disputes out of court.

24. General

24.1 These Terms are the whole agreement between us about the Service. If any part is invalid, the rest stays in force.

24.2 You may not transfer these Terms without our consent. We may transfer them to a company that takes over the Service, if your rights are not reduced; we will tell you if this happens.

24.3 If we do not enforce a right straight away, we do not lose it.

24.4 These Terms are written in English. If we provide a translation, the English version prevails unless the law requires otherwise.

25. Contact

Kamden MB (Capturely), Perkūnkiemio g. 19, LT-12120 Vilnius, Lithuania. Email: hello@capturely.me.

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Annex 1. Model withdrawal form

(Complete and return this form only if you are a consumer and wish to withdraw from the contract.)

To: Kamden MB (Capturely), Perkūnkiemio g. 19, LT-12120 Vilnius, Lithuania, hello@capturely.me

I hereby give notice that I withdraw from my contract for the provision of the following service: Capturely subscription ([plan], [monthly or yearly]).

Ordered on: ______________

Name of consumer: ______________

Email address of the Capturely account: ______________

Address of consumer: ______________

Signature of consumer (only if this form is sent on paper): ______________

Date: ______________