Cookie Policy
Last updated: 8 November 2026
This page describes the cookies and browser storage that Capturely itself uses, where they are used, what they are for and how long they last. It also explains the cookies a photographer can choose to add to their galleries.
On our own website (capturely.me: the home page in every language, the blog, the help centre, these legal pages and the sign-in and sign-up pages) we use analytics and advertising cookies only if you allow them in our cookie banner (section 2). The dashboard, client galleries, portfolio sites and business card pages never carry them. The other cookies we set ourselves are needed for the Service to work or to remember a choice you made, so we do not ask for consent for them. In a client gallery we also ask for consent before we load the analytics or advertising tools the photographer added (section 4).
1. Cookies Capturely sets
All of these cookies are set by Capturely.
| Purpose | Where | Lasts | Category |
|---|---|---|---|
| Keeps you signed in, and keeps a gallery visit working. The matching server record stores your IP address, browser and last activity | Dashboard, sign-in and sign-up pages, client galleries | Until your session ends after a period without activity, and at most 90 days after you signed in | Strictly necessary |
| Protects forms against cross-site request forgery | Same pages as the sign-in cookie | Same as the sign-in cookie | Strictly necessary |
| Signs you back in after your session ends for inactivity. Set only if you tick "Remember me", and always when you sign in with Google | Dashboard | 90 days from the sign-in that set it | Strictly necessary (requested by you) |
| Remembers that you unlocked a password-protected gallery | Client gallery | Until the gallery's expiry date, and at most 30 days | Strictly necessary |
| Remembers that you entered the gallery's client code, which shows client-only folders | Client gallery | 3 days | Strictly necessary |
| Remembers whether you accepted or declined the analytics or advertising tools the photographer added | Client gallery (only galleries with such tools) | 1 year | Strictly necessary (stores your choice) |
| Remembers your choice in our cookie banner: analytics on or off, advertising on or off, and when you chose | capturely.me (the pages listed above) | 12 months, then we ask again | Strictly necessary (stores your choice) |
| Remembers which ad or campaign brought you to our website: the ad click identifier and campaign tags in the address you arrived at, and the page you arrived on. Set by our server only while you allow advertising cookies, and removed when you withdraw that. If you create an account, it is copied to the account (see our Privacy Policy, Part A) | capturely.me (the pages listed above) | 90 days from your last visit from an ad | Advertising (only with your consent) |
| Carries the promotional code you followed (from an invite link, an ad or the code you typed on the billing page) to the checkout it applies to. It holds the code and nothing about you | capturely.me, the sign-up pages and the dashboard | 7 days | Strictly necessary (carries the offer you followed) |
Remembers the partner whose link you followed (an affiliate link with ?via= or /a/), so that an account you create is credited to them. It holds the partner's code and nothing about you, and a later partner link replaces it |
capturely.me and the sign-up pages | 60 days from the partner link you followed | Strictly necessary (carries the link you followed) |
| Remembers the language you chose for our website | capturely.me | 1 year | Preference |
| Remembers the currency you chose for displaying prices | capturely.me | 1 year | Preference |
| Remember your light, dark or system display mode, so the dashboard is drawn in the right mode before the page loads (two cookies) | Dashboard | 1 year | Preference |
| Remembers whether the sidebar is open | Dashboard | 7 days | Preference |
Photographers' portfolio sites and business card pages set no Capturely cookies.
2. Analytics and advertising cookies on our website
Our cookie banner offers two optional categories. You can allow both, either or neither, and change your choice at any time with Cookie settings at the foot of every page of our website.
- Analytics. Counts visits and shows us which pages are used and how people find our website, so we can improve it. These cookies are set by our analytics provider and hold a random identifier for your browser. They last up to 2 years.
- Advertising. Measures which of our ads lead people to sign up, start a trial or subscribe, and lets advertising platforms show our ads to people more likely to need Capturely. These cookies are set by those platforms and hold identifiers for your browser and for the ad you clicked. They commonly last from 3 months up to 2 years; their names and lifetimes are set by the platforms and can change.
Before you choose, and if you reject. These cookies are not set, and the advertising platforms' tags are not loaded. Our measurement tag for analytics and search advertising does load, in a mode that sets no cookies and stores nothing on your device: it sends limited signals without identifiers (for example that a page was viewed, the time, the type of browser and whether you arrived from an ad), which are used only to estimate visits and conversions in total. As with any request on the internet, your IP address reaches the provider in the process.
Counting visits without cookies. Separately, our own server counts the pages of our website that are viewed, whatever you choose in the banner. It sets no cookie, uses no browser storage and runs no script in your browser: it keeps nothing on your device, and the visitor code it uses changes every day. Our Privacy Policy, Part C, says what it stores and for how long.
After you sign up. When you create an account, start a trial, make your first payment or send your first gallery, our server reports that event to our analytics and advertising providers, as far as your choice at sign-up allowed: analytics with analytics consent, advertising platforms with advertising consent. Our Privacy Policy, Part A, says exactly what is sent.
Withdrawing your choice. Open Cookie settings and switch a category off. The tags of that category stop, the cookies they set on our domain are deleted, and the ad attribution cookie above is removed.
3. Browser storage Capturely uses
These items are kept in your browser's local storage or session storage, not in cookies. They are not sent to us automatically.
| Purpose | Where | Lasts |
|---|---|---|
| A random identifier that keeps your favourites, selections and review together, and that the gallery's visit statistics are linked to (see our Privacy Policy, Part B) | Client gallery | Until you clear your browser storage |
| The gallery language you chose | Client gallery | Until you clear your browser storage |
| Remembers that you closed the language picker, so it is not shown again | capturely.me | Until you clear your browser storage |
| Remembers that you closed the banner of a promotional code, so it is not shown again on the next page (session storage) | capturely.me | Until you close the tab |
| Holds the ad click identifier and campaign tags from the address you arrived at until you choose in our cookie banner. It is sent to our server only if you allow advertising cookies, and discarded if you reject them (session storage) | capturely.me | Until you choose, or close the tab |
| Your display mode (also kept in the cookie above) | Dashboard | Until you clear your browser storage |
| Whether your gallery list is shown as a grid or a list | Dashboard | Until you clear your browser storage |
| Remembers that you closed the getting-started checklist | Dashboard | Until you clear your browser storage |
| Makes sure your time zone is sent to your account only once per browser tab (session storage) | Dashboard | Until you close the tab |
4. Cookies a photographer can add to their galleries
A photographer can add their own analytics or advertising tools to their client galleries. In those galleries we show a cookie banner, and we load these tools only after you click accept. If you decline, they are not loaded.
Once loaded, these tools set their own analytics or advertising cookies. These are analytics cookies a photographer may add, set only after consent. Their names and how long they last are set by the providers of those tools and can change; they commonly last up to 2 years. The photographer is responsible for these tools.
Changing your choice. To change your choice later, delete the gallery's cookies in your browser settings. The gallery then shows the banner again, and no tools load until you accept.
5. Content embedded on portfolio sites
A photographer's portfolio site can embed a video from a video platform, show an image hosted elsewhere, and loads its fonts from a web font service. A video platform may set its own cookies when the embedded video loads, under its own policies. The web font service sets no cookies but receives your IP address.
6. Managing cookies
You can block or delete cookies in your browser settings. If you block the strictly necessary cookies, you will not be able to sign in or open password-protected galleries. On our website, Cookie settings at the foot of every page changes your choice for analytics and advertising cookies.
7. Contact
Questions: hello@capturely.me. See also our Privacy Policy.